Touch Visual Privacy Policy

Introduction

Welcome to Touch Visual. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

Your privacy is of most importance to us, and we strive to adhere to the highest standards of data protection and privacy laws, including the GDPR and other relevant legislation. This policy explains our data practices and your rights regarding your personal information.

We believe in transparency and aim to provide clear explanations about how we handle your data. By using our services, you trust us with your information, and we take that responsibility seriously.

Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

• Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and payment details. This information is collected when you register for an account, make a purchase, or interact with our customer service.
• Usage Data: Information on how you use our services, including your IP address, browser type, pages visited, time spent on those pages, and other diagnostic data. This helps us understand how you interact with our services and improve user experience.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our service and hold certain information. Cookies help us provide a more personalized experience and remember your preferences. You can control the use of cookies through your browser settings.

We ensure that all personal information collected is used solely for the purposes stated in this policy and is handled with the highest level of security and confidentiality. We also collect information from third-party services you link to your account to enhance your experience with us.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Services: Ensuring the smooth operation and functionality of our services, including troubleshooting, data analysis, and system maintenance.
• To Improve Our Services: Analyzing usage patterns to enhance the user experience, develop new features, and improve existing functionalities. This includes conducting research and surveys.
• To Communicate with You: Sending you updates, newsletters, promotional materials, and other information that may be of interest to you. We also use your information to respond to your inquiries and provide customer support.
• To Process Transactions: Handling payments and billing information securely, ensuring that your financial data is protected throughout the transaction process.
• To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations, including responding to lawful requests by public authorities and preventing fraud.

We are committed to transparency in how we use your data and ensuring that your personal information is only used for the purposes you have consented to. We do not use your information for any purposes that are not outlined in this policy.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our services, provided they agree to keep this information confidential and use it solely for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as court orders or government regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

We ensure that any third parties we work with are compliant with data protection regulations and uphold the same standards of privacy and security as Touch Visual. We also implement contractual agreements to ensure your data is protected.

Data Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information:

• Encryption: We use encryption to protect your data during transmission and storage, ensuring that your information is secure and inaccessible to unauthorized parties.
• Access Controls: We limit access to your personal information to authorized personnel only, who are required to keep the information confidential and use it only for the purposes we specify.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems and processes. This includes using industry-standard security measures and protocols.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We continually monitor our systems for potential threats and update our security practices accordingly.

Your Rights

You have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information and obtain a copy of the data we hold about you.
• Correction: The right to request corrections to any inaccurate or incomplete personal information. You can update your information through your account settings or by contacting us directly.
• Deletion: The right to request the deletion of your personal information, subject to certain exceptions where we are required to retain data by law or for legitimate business purposes.
• Objection: The right to object to the processing of your personal information for specific purposes, such as direct marketing. We will honor your preferences and cease processing activities as requested.
• Portability: The right to request a copy of your personal data in a structured, commonly used, and machine-readable format, allowing you to transfer it to another data controller.

If you wish to exercise any of these rights, please contact us at the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will notify you of any changes by posting the new Privacy Policy on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the new terms.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact our support team at support@touchvisual.com.

We are committed to addressing any concerns you may have about your privacy and ensuring that your experience with Touch Visual is secure and satisfactory. Our support team is available to assist you with any inquiries and provide further information on our data protection practices.

By using our services, you agree to the terms of this Privacy Policy. We appreciate your trust in us and are dedicated to protecting your privacy. Thank you for being a valued member of Touch Visual community.